Delete your account and data
You can permanently delete your Antrena account and all personal data — no need to reinstall the app.
How it works
- Enter your email address.
- We send a single-use verification link to that address (valid for 1 hour).
- When you click the link and confirm, your account and data are permanently deleted.
Why verification? This page alone does NOT delete an account. Otherwise anyone who knows your email address could delete your account.
Data that is deleted
- Account details: name, email, sign-in method (Apple/Google), password
- Profile and health data: height, weight, body measurements, goals, conditions/injuries/allergy notes
- Nutrition records: meals, meal photos, custom foods, recipes, diet plans
- Training data: programs, sessions, sets, personal records, streaks and badges
- Coach data: chat history, coach memory and summaries, recommendations
- Connected device/service access tokens (Apple Health, Fitbit, WHOOP, Telegram) and the sleep/step/heart-rate data synced from them
- Push notification registrations and reminders
Data that is retained
- Device identifier (deviceId): kept as a lock that prevents free-trial abuse. It is a random device number; it contains no name, email or health data.
- Store purchase/subscription events: retained to meet financial record-keeping obligations (only the subscription event and an opaque account id; we never hold your card details).
- Usage statistics: retained only after being DISASSOCIATED from your account (anonymized) — they can no longer be linked to you.
Note: Your subscription is managed by the App Store / Google Play. Deleting your account does NOT cancel it — cancel it from your device's store (subscription) settings.
Submit a deletion request
Having trouble? Write to info@moontrasoftware.com.